Privacy Policy
At Shiv Electricals & Electronics Solutions, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
1) Personal Information
Name
Phone number
Email address
Address or service location
Any details shared through contact forms, WhatsApp, calls, or emails
2) Technical & Usage Information
IP address
Browser type and device information
Pages visited on our website
Time spent on pages and interaction data
This information helps us improve our website performance and overall user experience.
How We Use Your Information
We use the collected information to:
Respond to inquiries and service requests
Schedule site visits, installations, or maintenance services
Provide customer support and after-service assistance
Share service updates, quotations, or confirmations
Improve our services, website, and customer experience
Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information to any third party.
Sharing of Information
Your information may be shared only in the following cases:
With our internal team or technicians for service execution
With trusted third-party partners (only when required for service delivery)
When required by law, legal process, or government authorities
All such sharing is done with strict confidentiality and purpose limitation.
Data Security
We take reasonable and appropriate measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.
These include secure systems, limited access controls, and internal data-handling practices. However, no online system is completely secure, and absolute security cannot be guaranteed.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
Improve website functionality
Analyze traffic and user behavior
Enhance user experience
You can disable cookies anytime through your browser settings if you prefer.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We recommend reviewing their privacy policies separately.
Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your information
Withdraw consent for communication at any time
To exercise these rights, please contact us using the details below.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with immediate effect.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, feel free to contact us:
Shiv Electricals & Electronics Solutions
📍 Kapashera, New Delhi
📞 Phone / WhatsApp: 9354730271
📧 Email: prasadshiv9354@gmail.com
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Q1. Do you offer same-day service?
Ans: Yes, we offer same-day service for many electrical repairs, installations, and maintenance tasks—subject to technician availability and job type.
Q2. Do you serve both homes and offices?
Ans: Yes, We offer customized solutions for homes, offices, commercial spaces, factories, and multi-story buildings.
Q3. How can I book a service with Shiv Electricals & Electronics Solutions?
Ans: You can book a service via call, WhatsApp, or our website contact form. Just share your requirement, location, and preferred time—we’ll take care of the rest.
Q4. Are your CCTV systems remotely accessible?
Ans: Yes. Shiv Electricals & Electronics Solutions configures CCTV systems with mobile app access, allowing you to monitor your property anytime, anywhere.
Q5. Does Shiv Electricals & Electronics Solutions handle AC servicing?
Ans: Yes, we specialize in split and window AC maintenance, repair, gas refilling, and new installations—ensuring optimal performance and comfort.
Q6. Do you install video door phones (VDP)?
Ans: Yes, Shiv Electricals & Electronics Solutions installs modern VDP systems that offer secure, visual communication with visitors before granting access.
Q7. What are your service hours?
Ans: We operate from 9:00 AM to 8:00 PM, Monday to Saturday. Emergency services may be available on Sundays and holidays based on availability.
About Us
At Shiv Electricals & Electronics Solutions, we combine expert installation with fast, transparent service across residential, commercial, and industrial needs. From industry based industrial wiring projects to security systems, our trained technicians deliver reliable,
brand-supported solutions tailored to every space.
Secure your home or office with our trusted CCTV, VDP, and
Biometric installation services.